When will my current web conferencing tool (Webinterpoint) no longer be available?
The existing web conferencing platform (Webinterpoint / IBM Unyte) is no longer being offered after March 31st 2016. Soon, you will have access to ArkadinAnywhere web conferencing, this upgraded solution will provide a variety of new features: desktop, application and PowerPoint sharing. If you wish to have more information, here is a ArkadinAnywhere tutorial.
Training sessions will be announced and available starting March 15th. Call support at 877-480-4300 for further assistance.
Will my login credentials change?
They will not. You will continue to login the same as you do today with the same credentials. All current entry points - AT Conference home page, manageyourconferencing.com and atconference.com/meet will be valid.
How are my participants login affected?
Participants will login the same as they do today.
What if I have already sent out invitations for a conference being conducted after April 1, 2016?
All existing entry points ATConference.com, manageyourconferencing.com and Outlook plugin links will be continue to be valid and work.
Do I still use the same audio phone numbers and codes?
Yes. These will not change.
What types of files can I upload/present?
Any of these file types: *.DOC, *.DOCX, *.GIF, *.JPG, *.PDF, *.PPS, *.PPT, *.PPTX, *.TXT, *.XLS, *.XLSX.
What new features can I expect?
Four simultaneous webcams and coming soon - integrated audio and VOIP access.
What about my existing recordings or documents?
As of March 31, 2016, our current web conferencing platform will no longer be available, and you will no longer have access to any current archived documents or recordings. We recommend that you download any necessary files before that time.
Does screen sharing require a plugin?
A small, thin client plugin will need to be downloaded prior to a Host being able to use screen sharing. This will be prompted for upon screen sharing for the first time or may be down loaded in advance in the Arkadin Lounge upon logging in.
Can't find the answer you're looking for? Feel free to contact us!
Toll-free: 877-480-4300 While on a conference call: Dial *0