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Web Conferencing FAQ

Frequently Asked Questions : Web Conferencing

What is web conferencing?
Web conferencing allows people who are connected to the Internet in various locations to share information over the web using a common platform. AT Conference offers a secure, reliable platform that allows users to conduct web conferences 24/7 from any location where a reliable Internet connection is available.
How does web conferencing work?
This is a question best answered by reviewing our series of brief video tutorials, these cover everything you need to know to set up and conduct an effective web conference. If you have any other questions about how our Web Conferencing Service works, please contact us and we will be glad to assist you.
How much does web conferencing cost?
Our current rates can be found on the Web Conferencing service description page.
Do you offer a free trial?
Yes! We encourage new users to try us out before opening an account. Sign up for our free trial and you can hold as many web conferences and conference calls as you like with up to six participants each for seven days.
What separates AT Conference's Web Conferencing Service from other services on the market?
Our Web Conferencing Service is one of the more user-friendly and intuitive systems available. It's very simple to learn and often little or no training is needed. Aside from one required plugin, no complicated software downloads are necessary and the application is entirely web-based.

Plus, when used together with our Reservationless Conference Calling service, the access codes for both services are the same. All services will also appear on the same bill.

Why use web conferencing instead of face-to-face meetings?
Face-to-face meetings will always be necessary in some business situations. But businesses are increasingly turning to web conferencing as an inexpensive alternative to reduce travel costs and lost production while at the same time reaching more customers.
What special equipment do I need to conduct a web conference?
All that is required to use our Web Conferencing Service is a computer and an Internet connection. Please see the technical requirements below for complete details.
Web Conferencing Service Technical Requirements
Minimum Requirements for Host and Participant Systems
  • • Network connection to the WebInterpoint system through HTTP and HTTPS
  • • Internet connection speed of 128 kbps or higher is recommended
  • • Microsoft Windows XP, Windows Vista, Windows 7, Windows Server 2003, Apple Mac OS X 10.5, OS X 10.6, OS X 10.7 with Intel CPU, Linux
  • • Internet Explorer 6.0 SP2, 7.0, 8.0 and 9.0, Firefox 3.6, 10, 11, 12 and 13 or Chrome 17, 18, 19 and 20 or Safari 5.1 (Mac only) browsers
  • • Cookies and Scripting enabled in browser
Application Sharing and Desktop Sharing Requirements for a PC
  • • Microsoft Windows, Microsoft Internet Explorer and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Microsoft Windows, Firefox, and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Microsoft Windows, Google Chrome, and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Internet connection speed of 240 Kbps on average (Auto setting and typical user interface updates)
  • • When sharing is initiated, a browser plug-in component is installed if it is not already present. If your system security settings prevent you from installing browser plugins you can install the necessary components via the Options Kit.
Application Sharing and Desktop Sharing Requirements for a Mac
  • • Apple Mac with Intel CPU, Mac OS X 10.5/10.6/10.7, Safari 5.1 or Firefox 3.6, 10, 11, 12 and 13, Java 1.5+
Participant Application Viewing Requirements
  • • WebInterpoint Conference Plug-In or a Java Virtual Machine version 1.5 or higher (Please note that the Microsoft VM is not supported)
  • • Internet connection speed of 240 Kbps on average (Auto setting and typical user interface updates)
Document Publishing Requirements
  • • No downloads or plug-ins are required for presentations limited to document publishing
  • • Only the basic system requirements must be met by Hosts and participants
  • • Download rate of slide presentation content is proportional to the available bandwidth. The basic 128 Kbps requirement will provide reasonable performance.
Audiocasting Requirements
  • • Computer speakers or headphone are needed on all systems for Audiocasting
  • • Internet connection speed of 136 Kbps or greater
  • • Java Virtual Machine version 1.5+ (Please note that the Microsoft VM is not supported)
Host Videocasting Requirements
  • • Web camera
  • • Microsoft Windows, Microsoft Internet Explorer and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Microsoft Windows, Firefox, and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Microsoft Windows, Google Chrome, and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Apple Mac OS, Apple Safari, and Java 1.5+
  • • Internet connection speed of 50 to 300 Kbps
Participant Videocasting Requirements
  • • Microsoft Windows, Microsoft Internet Explorer and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Microsoft Windows, Firefox, and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Microsoft Windows, Google Chrome, and WebInterpoint Conference Plug-In for Microsoft Windows
  • • Linux, Firefox, and Java 1.5+
  • • Apple Mac OS, Apple Safari, and Java 1.5+
  • • Internet connection speed of 50 to 300 Kbps

* During AT Conference business hours: Monday-Thursday 24 hours; Friday 12am to 10pm ET.

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