Before Logging In
- System Check - We recommend that you complete our system check before logging in.
- Speed Test - Check the throughput of your connection to our server.
- Options Kit - Download the optional Outlook® and applications sharing plugin.
- Webinterpoint 8.2c User Guide - Complete start to finish instructions.
- Technical Requirements
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Minimum Requirements for Host and Participant Systems
- • Network connection to the WebInterpoint system through HTTP and HTTPS
- • Internet connection speed of 128 kbps or higher is recommended
- • Microsoft Windows XP, Windows Vista, Windows 7, Windows Server 2003, Apple Mac OS X 10.5, OS X 10.6, OS X 10.7 with Intel CPU, Linux
- • Internet Explorer 6.0 SP2, 7.0, 8.0 and 9.0, Firefox 3.6, 10, 11, 12 and 13 or Chrome 17, 18, 19 and 20 or Safari 5.1 (Mac only) browsers
- • Cookies and Scripting enabled in browser
- • Microsoft Windows, Microsoft Internet Explorer and WebInterpoint Conference Plug-In for Microsoft Windows
- • Microsoft Windows, Firefox, and WebInterpoint Conference Plug-In for Microsoft Windows
- • Microsoft Windows, Google Chrome, and WebInterpoint Conference Plug-In for Microsoft Windows
- • Internet connection speed of 240 Kbps on average (Auto setting and typical user interface updates)
- • When sharing is initiated, a browser plug-in component is installed if it is not already present. If your system security settings prevent you from installing browser plugins you can install the necessary components via the Options Kit.
- • Apple Mac with Intel CPU, Mac OS X 10.5/10.6/10.7, Safari 5.1 or Firefox 3.6, 10, 11, 12 and 13, Java 1.5+
- • WebInterpoint Conference Plug-In or a Java Virtual Machine version 1.5 or higher (Please note that the Microsoft VM is not supported)
- • Internet connection speed of 240 Kbps on average (Auto setting and typical user interface updates)
- • No downloads or plug-ins are required for presentations limited to document publishing
- • Only the basic system requirements must be met by Hosts and participants
- • Download rate of slide presentation content is proportional to the available bandwidth. The basic 128 Kbps requirement will provide reasonable performance.
- • Computer speakers or headphone are needed on all systems for Audiocasting
- • Internet connection speed of 136 Kbps or greater
- • Java Virtual Machine version 1.5+ (Please note that the Microsoft VM is not supported)
- • Web camera
- • Microsoft Windows, Microsoft Internet Explorer and WebInterpoint Conference Plug-In for Microsoft Windows
- • Microsoft Windows, Firefox, and WebInterpoint Conference Plug-In for Microsoft Windows
- • Microsoft Windows, Google Chrome, and WebInterpoint Conference Plug-In for Microsoft Windows
- • Apple Mac OS, Apple Safari, and Java 1.5+
- • Internet connection speed of 50 to 300 Kbps
- • Microsoft Windows, Microsoft Internet Explorer and WebInterpoint Conference Plug-In for Microsoft Windows
- • Microsoft Windows, Firefox, and WebInterpoint Conference Plug-In for Microsoft Windows
- • Microsoft Windows, Google Chrome, and WebInterpoint Conference Plug-In for Microsoft Windows
- • Linux, Firefox, and Java 1.5+
- • Apple Mac OS, Apple Safari, and Java 1.5+
- • Internet connection speed of 50 to 300 Kbps
Customer Support Center
Get answers and assistance with any of our services in our Support Center.