For conference calls not requiring an operator to moderate or conduct question and answer sessions, AT Conference's Reservationless Conference Calling service is a reliable, inexpensive solution. Frequently asked questions about this service are listed below, for other questions or if you need additional information please go to our support center.

[ ? ]  Do I need a conference call telephone or any other special equipment or connections to use AT Conference's Reservationless Conference Calling?

No. You can use any type phone to conduct conference calls with this service. As long as you have a phone with a dial-tone you can start a conference.

[ ? ]  How much does Reservationless Conference Calling cost?

Go to our conference call pricing comparison table to view our rates and how they compare to other conference call vendors. If after signing up with us and conducting your first call you find another service that is less expensive that you find easier to use, then your first call is on us.

[ ? ]  How do I calculate the cost of a call?

All of our published rates are per minute, per line. For example, if you had 10 people on a conference call that lasted 60 minutes the total minutes you would be billed for would be 600. At 7.9¢ per minute, the cost of that call would be $47.40 (10 Lines x 60 Minutes x .079 Per Minute = 47.40).

[ ? ]  How do I schedule conference calls using Reservationless Conference Calling?

No reservations are ever required using Reservationless Conference Calling. Simply distribute to all participants the time and date of your call, the dial-in number and participant code.

[ ? ]  What is the maximum number of participants I can have on a call when using Reservationless Conference Calling?

There is no limit to the number of participants you can have on a call. However, we do require the call host to contact us 24 hours in advance when more than 100 participants are expected on a call.

[ ? ]  Is operator assistance available during a call when using Reservationless Conference Calling?

Yes. Simply press *0 on your keypad and an operator is summoned to assist you*.

[ ? ]  Is it possible to get detailed reporting on each conference call after it has concluded?

Yes. When you signup with AT Conference you can request to have a phone conference usage report emailed to you at the conclusion of each call. There is no charge for this service and the report will be sent within five minutes of a call concluding. The report includes caller ID's (when available), total lines, minutes, participants and the time and date of your phone conference.

[ ? ]  Do you offer any recording and transcription options with this service?

Yes. There are multiple options for call recording and transcription available. Please refer to the service features on the reservationless service page for complete information.

[ ? ]  I signed up for your service but am not sure how to setup a conference call, can someone there walk me through it?

Of course. You can print out a detailed user guide for any of our services in our support center but if you still need help one of our support reps will be glad to assist you. Just give us a call at 877-480-4300* or submit your questions online via contact form and we'll help you get started.

[ ? ]  I've lost my host and participant codes and need to setup a conference call today, how can I retrieve them?

Simply fill out and submit our access codes form and your host and participant codes will be emailed back to you*.

[ ? ]  I was sharing my host and participant codes with another employee and he has now resigned, can I change my codes?

Yes. Fill out and submit our access codes form and you will be issued new host and participant codes*.

[ ? ]  We have new employees that will need to use your services, how do I add new users to our account so they have access?

Go to our account update form and you can add new users to your account. You will receive a confirmation email from support once the new users have been activated to use your account*.

[ ? ]  We have had employees leave our organization and their access to our account will need to be removed, how do I delete users from our account?

Go to our account update form and you can delete users from your account. You will receive a confirmation email from support once the users have been deleted from your account*.

* During AT Conference business hours - Monday-Thursday: 8:00 a.m to 7:00 p.m. ET; Friday 8:00 a.m. to 6:30 p.m. ET.