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Operator-Assisted Conference Calls - Frequently Asked Questions


[ ? ]  How do I reserve an operator-assisted conference call?

The easiest way to get started is by submitting our online reservation form. You will be able to set the date and time of your call, its duration, the number of participants expected and any optional services you will require.

You may also call us at 877-480-4300* and a member of our support staff can help you customize your conference call to best fit your needs.

[ ? ]  How much does AT Conference's operator-assisted services cost?

You will find that AT Conference is competitive in both price and service. When you contact us you will receive a customized quote based upon your conference details and optional services in advance. Our rates for a conference call attended for its entire duration by an operator can be found on our pricing and rates comparison page.

[ ? ]  How am I billed for Operator-Assisted Conference Calls?

You are billed only for minutes used. There are no setup fees or contracts required.

[ ? ]  How long can my operator-assisted conference call be?

You will notice that our online reservation form allows you to reserve a call of up to two hours in duration. Please contact us if you will need to conduct a call longer than two hours.

[ ? ]  How many participants are allowed on an operator-assisted conference call?

There is no limit to the number of participants you may reserve for a call. You are allowed as many participants on the call as you have reserved places for. Please see our procedures and booking policies for more information.

[ ? ]  Is there a way for me to get a record of my conference call?

Yes, there are several ways you can receive information about your conference call. You can receive an emailed participant list detailing who was in attendance at your conference call.

Your conference call can also be recorded. This recording can either be emailed, available for FTP transfer or can be put on CD and shipped to you.

Plus, AT Conference can transcribe your recording and have it emailed right to you. Please refer to our service features for a complete list of all options.

[ ? ]  When should I use a Operator-Assisted Conference Calls and not Reservationless Conference Calling?

AT Conference's Operator-Assisted Conference Call service is perfect for the user looking for the ability to hold either large phone teleconference meetings or, perhaps due to regulatory restrictions, is required to hold shareholder or other regularly scheduled meetings.

Plus, Operator-Assisted Conference Calls allow for an operator managed Q and A session and gives you an experienced operator for the duration of your conference.

With AT Conference's Reservationless Conference Calling, you can create a conference call whenever you like, without prior reservations. It is the perfect communication solution for businesses on-the-run and for meetings of any size.

* During AT Conference business hours: Monday through Thursday 24 Hours; Friday 12:00 a.m. to 10:00 p.m. ET.

 


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Our clients include many Fortune 1000 companies, non-profit organizations, government agencies and a wide array of small and mid-sized businesses. More on Our Clients.
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"You are the most hassle free, cost efficient and accommodating system ever for conference calling."
  - Gene C.
  Financial Planning Services

"Just wanted to let you know that we used AT Conference for the first time yesterday for a rather lengthy conference call with 28 participants and everything went very smoothly. Your rates are far better than that which we were paying with Genesys."
  - April L.
  Television Broadcast Industry

"I was tasked this week to pull together a new conferencing solution by week's end. Your staff gave me a full demo, answered all my questions and had my account established in minutes. We ran a test and had our first conference. It couldn't have been easier to use and the report feature is going to help us track time and costs. Great product. Thanks."
  - Tom H.
  Financial Institution