NEW YORK - AT Conference, a leading provider of conference call services, today announced the release of new options for music on hold. Users will now have the ability to personalize their conference lines by choosing from a variety of music on hold selections. Genres include classical, rock, jazz, new age and country. There is also a classical option with a promotional voice-over that will enable customers to earn referral rewards.
According to a CNN survey, approximately 60 percent of callers will hang up within 40 seconds if placed on a silent hold. About 30 percent of these callers will not call back. Multiple studies have also shown that hold music has a direct impact on one's perception of time, as well as the amount of time a person is willing to wait on hold.
The new music on hold options are being introduced in response to customer feedback, and as part of an ongoing effort to personalize and enhance the AT Conference user experience.
"We take all customer feedback and suggestions into consideration, and we�re excited to introduce these new options to our users," said AT Conference CEO David Jannetti. "The new music on hold selections make for a more unique and personalized experience, while also giving customers yet another way to earn referral rewards."
For more information and to listen to music samples, visit ATConference.com/Music.
About AT Conference
AT Conference is a leading provider of conference call and web conferencing services that help businesses communicate more efficiently. The company is primarily focused on the SMB market and has over 100,000 users worldwide.
Headquartered in Southampton, New York, AT Conference also has operations in Georgia and Massachusetts. Its rapid and consistent growth have earned AT Conference recognition on Deloitte's Technology Fast 500 and New York Technology Fast 50 lists and on Inc. Magazine's Inc. 500 & Inc. 5000 lists of fastest growing North American companies.
More information is available at www.ATConference.com.
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